Next Step Housing Connection
Please click on the buttons below to scroll to our available programs at Next Step Housing Connection.
Intensive Case Management Program
The Intensive Case Management (ICM) program provides intensive housing support services to individuals (aged 16+) or families facing or experiencing homelessness in Hastings and Prince Edward counties free of charge.
An Intensive Case Manager meets with eligible clients to assess their immediate housing needs and develops an individualized housing plan tailored to each client’s needs. The Intensive Case Manager will assist with the housing search process (including contacting landlords, viewings, and negotiations) and can help with completing various housing applications (including applications to subsidized housing programs) as well as assistance applying for various forms of financial support. The Intensive Case Manager will also provide ongoing housing counselling, education and information (including budgeting, life and housing retention skills, and information on the Residential Tenancies Act) to ensure that housing can be maintained. Once housing is secured, stabilization and support services are provided (including mediation support between tenants and landlords) and the Intensive Case Manager can refer clients to other community resources that may be needed. Services are provided at our Belleville, Quinte West, or Picton office locations or virtually.
Who is eligible for the Intensive Case Management Program?
In order to qualify for the Intensive Case Management program clients must meet at least three of the following criteria:
- Be homeless or be at risk of becoming homeless within 2 weeks
- Be actively searching for housing but have been unsuccessful
- Have a mental illness or substance use concern
- Be a victim of domestic violence
- Be living with a disability or communication barrier
- Lack other community support and/or knowledge of local resources
- Have limited social supports (family, friends, etc.)
- Be a voluntary and willing participant
Contact an Intensive Case Manager
Belleville
Phone: 613-969-1748 ext. 249 or ext. 231
Quinte West
Phone: 613-392-1387 ext. 339
Picton
Phone: 613-476-6456 ext. 677
Youth – 16-24 (Servicing all of Hastings County)
Phone: 613-969-1748 ext. 222
Housing & Landlord Liaison Program
The Housing & Landlord Liaison program provides housing support services to low-income residents of Lennox & Addington County (aged 16+) that are needing to locate and secure housing including maintaining a registry of available rental accommodations in Lennox & Addington County free of charge.
The Housing & Landlord Liaison meets with eligible clients to assess their housing needs and develops an individualized housing plan tailored to those needs. The Housing & Landlord Liaison will assist with the housing search process (including providing listings, contacting landlords, viewings, and negotiations) and can help with completing various housing applications (including applications to subsidized housing programs) as well as assistance applying for various forms of financial support. The Housing & Landlord Liaison will also provide housing counselling, education and information (including budgeting, life and housing retention skills, and information on the Residential Tenancies Act) to ensure that housing can be maintained. Once housing is secured, stabilization and support services are provided (including mediation support between tenants and landlords) and the Housing & Landlord Liaison can refer clients to other community resources that may be needed. Services are provided at our Napanee office location or virtually.
Unique to the Housing & Landlord Liaison program is the local (Lennox & Addington County) landlord registry that contains available rental units for clients to access. Landlords are able to list their available rental units for free in the registry which is accessed regularly by clients of the Housing & Landlord Liaison program.
Who is eligible for the Housing & Landlord Liaison Program?
In order to qualify for the Housing & Landlord Liaison program clients must be a voluntary participant of the program and meet the low-income cut off (LICO). Clients may also:
- Be facing or experiencing homelessness
- Have a mental illness or substance use concern
- Be a victim of domestic violence
- Have a disability or communication barrier
- Lack community support and/or knowledge of local resources
- Have limited social supports (family, friends, etc.)
Contact the Housing & Landlord Liaison
Napanee
Phone: 613-354-0425 ext. 648
